Ahrefs

SD LipidoCare Error Messages

Warning Messages

Hypo Warning Message

When your glucose result is equal to or less than the Hypo setting value, the HYPO icon will appear

Warning

Your test result is higher than the measuring range of the parameter.

Warning

Your test result is lower than the measuring range of the parameter.

Warning: Low Battery

At this time, the battery is getting low, but you can still perform about 50 tests.

Warning: Replace Battery

The battery power is low. If you press the button after the battery runs out, the battery icon will flash, and then, after 10 seconds, the analyzer will turn off automatically.

Error Messages

Lipid Test Strip

Glucose Test Strip

Strip Error The lipid or glucose test strip is damaged or inserted improperly.

Solution Discard the test strip and perform the test again, using a new test strip.

Lipid Test Strip

Glucose Test Strip

Blood Sample Error Insufficient amount of blood has been applied.

Solution Discard the test strip and perform the test again, using a new test strip with a sufficient blood sample.

Expired strip (Only for a lipid test strip)
The lipid test strips are expired.

Solution Discard the inserted lipid test strip and perform the test again, using a new lipid test strip.

Temperature Error If the environmental temperature is above or below the acceptable operation range, a thermo icon will appear on the display.

Solution Move to an area at 64–90°F for lipid or 50–113°F for glucose, then wait for 30 minutes. After stabilization, perform a test. Do not artificially heat or cool the analyzer.

For PC

For Printer

Communication Error The communication between the analyzer and a computer or a printer has failed.

Solution Try to connect again, and if the error message still appears, please contact our customer service center at 1-855-486-2888.

Codechip Error A code chip of other manfuacutrers or other products made by SD Biosensor is inserted.

Solution Check to ensure that the code chip is from the package of the test strip inserted. Insert the correct one.

Flap Open Error The door of the analyzer is open during the measurement.

Solution Close the door and do not touch or open the door during the measurement

Blood Error The door is closed for testing without a blood sample.

Solution Re-test with a blood sample.

Communication Error with Code Chip The analyzer cannot communicate with the inserted code chip.

Solution Re-insert the code chip. If the error message still appears, please contact our customer service center at 1-855-486-2888.

Internal Error An internal error of the analyzer has occurred.

Solution Turn off the analyzer, and then turn it on again. If the error message still appears, please contact our customer service center at 1-855-486-2888.