How can we help you?

As the Ethitech Customer Service Department, we pride ourselves in offering the best possible support. Should you experience any technical difficulties with on of our instruments or products, we have a dedicated team ready to assist you.

For Dexcom and Tandem Complaints or Troubleshooting issues, please contact us by telephone via:

0861 339 266
Monday to Friday: 08h30 – 16h30

In order for us to improve our service offering, complaints received via email can no longer be processed.

Please note, the Ethitech after hours Hotline (0861 339 266) is for Tandem insulin pump emergencies only.

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